Propel Math Tutoring responsive website

Chad’s tutoring services do the online math tutoring this business aims to build a trustworthy online presence that highlights his expertise, credentials, and success stories while making it easy for parents and students to learn about services, book sessions, and make payments. He also plans to add progress-tracking and feedback tools to show measurable learning outcomes.

Year
2025

Client
Propel Tutoring

Goal:

As a UX designer, the goal of building a responsive website for Propel Math Tutoring is to create an intuitive and engaging platform that clearly communicates the tutoring services offered while ensuring a seamless experience across all devices. The website aims to build trust and credibility by showcasing the tutor’s credentials, experience, and success stories in a professional yet approachable way. It also focuses on simplifying the process for parents and students to explore services, schedule sessions, and reach out for inquiries with ease. By improving accessibility, usability, and overall user engagement, the design not only enhances the user experience but also supports the business objective of attracting and retaining clients through a clear, trustworthy, and user-friendly digital presence.

Challenges faced by Business:

The business currently faces limited visibility, relying mainly on word-of-mouth and school recommendations for new clients. Many parents are price-sensitive and need strong proof of value before committing to sessions.

Retaining students beyond short-term exam or homework help has also been inconsistent. Operational inefficiencies—such as manual scheduling, communication, and payments—slow down daily management. Moreover, being a single-tutor setup with limited time availability and an evolving brand identity adds further challenges to scaling and maintaining a professional yet personalized experience.

My Role:

As a Project manager & Lead UX Designer with the team, I conducted project plan, Client meetings, Statement of work, Work Agreements, C&C Analysis, Heuristic Evaluation, user interviews, created affinity mapping, user persona, problem statement, solution statement, usability testing report, designing task flow, sketches, Lofi prototyping, Hifi prototyping.

Project plan:

My project kick off:

After understanding business goals of “chad” of propel tutoring and the expectations and the timeline, i started working on creating a road map of how we can achieve the business goals in the 6 weeks of time line

Design Process:

I used “Double diamond Design process” to achieve business goals of this project is to design and build a web solution for our client, a math tutor, that provides clear visibility into who he is and the services he offers. The platform should enable potential clients to learn about his expertise, easily get in touch, view available sessions, book appointments, and eventually make payments online.

Discover Phase:

I decided to begin the user interviews based on the questionnaire developed after our client interview. This approach not only helped validate our business assumptions and hypotheses but also provided deeper insights into users’ needs, expectations, and behaviors.